What to do if property management in the community charges excessive fees
In recent years, the problem of arbitrary charges in residential properties has become common and has become the focus of attention of property owners. Unreasonable collection of property fees, parking fees, maintenance funds and other fees have troubled many owners. This article will combine the hot topics and hot content on the Internet in the past 10 days to provide you with a detailed analysis of common problems and countermeasures of arbitrary property charges.
1. Common forms of arbitrary property charges
According to recent hot discussions, arbitrary property charges mainly take the following forms:
| Charge items | The performance of arbitrary charging | Typical cases |
|---|---|---|
| Property fees | Unauthorized increase in fee standards without publicizing fee details | A property management company in a certain community raised the property fee from 1.5 yuan/㎡ to 2 yuan/㎡ without the owner’s consent. |
| Parking fee | Price increases at will, charges are not transparent | The monthly rental fee for an underground parking lot in a certain community has increased from 300 yuan to 500 yuan. |
| maintenance fund | Misappropriation or overcharge of maintenance funds | A certain community property received maintenance funds but did not use them for actual maintenance |
| Utility bills | Increase water and electricity bills and do not follow government pricing | The property management company in a certain community increased the electricity bill from 0.6 yuan/kWh to 0.8 yuan/kWh. |
2. Legal basis for arbitrary property charges
According to the "Property Management Regulations" and the "Price Law", property charges must follow the following principles:
| laws and regulations | Relevant regulations |
|---|---|
| "Property Management Ordinance" | Property charges should be clearly marked, and service content, charging standards, etc. should be disclosed. |
| "Price Law" | Property charges are government-guided prices or market-regulated prices, and prices cannot be increased without authorization. |
| Civil Code | The owner has the right to supervise the charging behavior of the property management company |
3. Measures to deal with arbitrary property charges
If you encounter problems with excessive property charges, you can take the following measures:
1.collect evidence: Keep payment vouchers, charge notices, publicity documents and other materials, and take photos or audio recordings when necessary.
2.Negotiate with the property: Communicate with the property owner through the owners committee or directly and ask for the basis and details of the charges.
3.Complain to relevant departments: Complaints can be made to the local price department, housing and construction department or 12345 hotline.
4.legal approach: If negotiations and complaints are fruitless, you can file a lawsuit with the People's Court.
4. Recent hot cases
The following are cases of arbitrary property charges that have caused heated discussions in the past 10 days:
| area | Case description | Processing results |
|---|---|---|
| Beijing | A certain community property charges high decoration management fees | After complaints, the property refunded the overcharged fees |
| Shanghai | Property management raises parking fees without authorization | The price department intervened and ordered the price to be restored to the original price |
| Guangzhou | Property charges "air purification fee" | Confirmed as excessive charging, the property management company publicly apologized |
5. Suggestions on preventing arbitrary property charges
1.Establish an owners committee: The owners committee can supervise the charging behavior of the property on behalf of the owners.
2.Review accounts regularly: Require property management companies to regularly disclose their income and expenditures to ensure transparency of fees.
3.Learn relevant laws: Understand the "Property Management Regulations" and other laws and regulations, and protect your own rights and interests.
4.Actively participate in community affairs: Participate in decision-making through owners’ meetings and other forms to prevent the property management from acting arbitrarily.
The problem of arbitrary property charges is related to the vital interests of every property owner. By understanding relevant laws and regulations, collecting evidence, and actively safeguarding rights, owners can safeguard their legitimate rights and interests. At the same time, establishing a good communication mechanism and supervision system can also effectively prevent the occurrence of arbitrary charges.
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